{"id":5257,"date":"2025-02-26T13:45:12","date_gmt":"2025-02-26T13:45:12","guid":{"rendered":"https:\/\/orisma.be\/faqs\/hoe-wordt-de-kwaliteit-van-jullie-schoonmaakdiensten-gewaarborgd\/"},"modified":"2025-06-24T09:18:57","modified_gmt":"2025-06-24T09:18:57","password":"","slug":"comment-la-qualite-de-vos-services-de-nettoyage-est-elle-garantie","status":"publish","type":"docs","link":"https:\/\/orisma.be\/fr\/faqs\/comment-la-qualite-de-vos-services-de-nettoyage-est-elle-garantie\/","title":{"rendered":"Comment la qualit\u00e9 de vos services de nettoyage est-elle garantie\u00a0?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Chez Orisma, nous accordons la plus grande importance \u00e0 la qualit\u00e9 et \u00e0 la transparence. C\u2019est pourquoi nous utilisons un <strong>syst\u00e8me de contr\u00f4le structur\u00e9<\/strong> pour nous assurer que chaque mission de nettoyage r\u00e9pond \u00e0 nos normes et aux v\u00f4tres.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Notre garantie de qualit\u00e9 en pratique&nbsp;:<\/em><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Utilisation d\u2019une appli qualit\u00e9<\/strong>\u00a0: nous suivons nos chantiers \u00e0 l\u2019aide d&rsquo;un outil num\u00e9rique que nous utilisons pour effectuer des contr\u00f4les et r\u00e9diger des rapports.<\/li>\n\n\n\n<li><strong>Contr\u00f4les p\u00e9riodiques\u00a0<\/strong>: \u00e9tant donn\u00e9 que nous sommes certifi\u00e9s ISO, nous avons une fr\u00e9quence de contr\u00f4le \u00e9tablie. Par exemple, les clients quotidiens sont contr\u00f4l\u00e9s au moins une fois par mois.<\/li>\n\n\n\n<li><strong>Rapports clairs\u00a0<\/strong>: apr\u00e8s chaque contr\u00f4le, un rapport est r\u00e9dig\u00e9 et transmis \u00e0 l&rsquo;\u00e9quipe de nettoyage. C\u2019est le cas pour les \u00e9valuations positives et les \u00e9valuations moins positives.<\/li>\n\n\n\n<li><strong>Suivi rapide en cas de remarques\u00a0<\/strong>: nous sommes \u00e0 l&rsquo;\u00e9coute des souhaits du client. Si un client \u00e0 des remarques \u00e0 nous communiquer, nous retournons le voir le plus rapidement possible jusqu\u2019\u00e0 ce que toutes les remarques soient r\u00e9solues.<\/li>\n\n\n\n<li><strong>Produits et \u00e9quipements de qualit\u00e9<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Si souhait\u00e9, nos clients peuvent \u00e9galement recevoir un r\u00e9capitulatif des contr\u00f4les, afin d\u2019avoir une visibilit\u00e9 constante sur les travaux de nettoyage effectu\u00e9s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous voulez en savoir plus sur notre <a href=\"https:\/\/orisma.be\/fr\/entreprise-de-nettoyage-professionnelle\/\">approche qualitative<\/a>&nbsp;? <a href=\"https:\/\/orisma.be\/fr\/contact-2\/\">Contactez-nous<\/a> et d\u00e9couvrez comment nous gardons votre entreprise parfaitement propre&nbsp;!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chez Orisma, nous accordons la plus grande importance \u00e0 la qualit\u00e9 et \u00e0 la transparence. C\u2019est pourquoi nous utilisons un syst\u00e8me de contr\u00f4le structur\u00e9 pour nous assurer que chaque mission de nettoyage r\u00e9pond \u00e0 nos normes et aux v\u00f4tres. Notre garantie de qualit\u00e9 en pratique&nbsp;: Si souhait\u00e9, nos clients peuvent \u00e9galement recevoir un r\u00e9capitulatif des [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_members_access_role":[],"_members_access_error":""},"doc_category":[60],"doc_tag":[],"class_list":["post-5257","docs","type-docs","status-publish","hentry","doc_category-qualite-et-produits-de-nettoyage"],"year_month":"2026-09","word_count":234,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/orisma.be\/fr\/author\/admin\/"},"doc_category_info":[{"term_name":"Qualit\u00e9 et produits de nettoyage","term_url":"https:\/\/orisma.be\/fr\/faqs-categorie\/qualite-et-produits-de-nettoyage\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/orisma.be\/fr\/wp-json\/wp\/v2\/docs\/5257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/orisma.be\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/orisma.be\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/orisma.be\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/orisma.be\/fr\/wp-json\/wp\/v2\/comments?post=5257"}],"version-history":[{"count":1,"href":"https:\/\/orisma.be\/fr\/wp-json\/wp\/v2\/docs\/5257\/revisions"}],"predecessor-version":[{"id":5258,"href":"https:\/\/orisma.be\/fr\/wp-json\/wp\/v2\/docs\/5257\/revisions\/5258"}],"wp:attachment":[{"href":"https:\/\/orisma.be\/fr\/wp-json\/wp\/v2\/media?parent=5257"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/orisma.be\/fr\/wp-json\/wp\/v2\/doc_category?post=5257"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/orisma.be\/fr\/wp-json\/wp\/v2\/doc_tag?post=5257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}